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What should I do if my booking looks incorrect?

Steps to take if the details on your booking confirmation don’t look right.

If you feel your booking details are incorrect, please check your booking information through your Grow Walkies account.

To view your bookings:

  1. Log in to your account.

  2. Go to My Bookings.

  3. Review your confirmed, pending, and cancelled bookings.

If you booked as a guest, you can create an account using the same email address and details used when making your booking. Your booking(s) will then appear in your account.

From your Bookings, you can review your session details and make any available amendments where required.

If a booking is not showing in your account, it is likely that the booking has either not been completed or was made using different details.

If you believe there is still an issue with your booking, please contact us and our team will be happy to help.

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