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I haven’t received my confirmation email

If your booking confirmation hasn’t arrived, there are a few quick things to check.

If you haven't received your booking confirmation email, don't worry – you can still access your booking through your Grow Walkies account.

First, check the following:

  1. Check your junk/spam folder for your confirmation email.

  2. If it's not there, log in to your Grow Walkies account.

  3. Go to Bookings.

  4. If your booking is showing, you'll be able to use the Open Gate button directly from your account once your session begins, so you don't need your confirmation email to access the field.

If you'd still like a copy of your confirmation email, please contact us and we'll be happy to resend it.

If your booking isn't showing in your account

It's likely your booking was made using a different or incorrect email address.

Please contact us and we'll help locate your booking, update your details if required, and amend your details to send your confirmation and gate access information.

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